Problem: Legacy software and products that are unable to adapt to your individual department needs.

Solution: We are winning with both current and new clients alike because we are a refreshing alternative to the legacy, big box Titanics in the Government space. We are big enough and have the technology to compete with anyone in the country from a technology and pricing perspective. As opposed to a giant Titanic that tells you where you must go, GovPros is a custom Yacht that’s focused on your department’s itinerary.

Benefit: Consistent with our Mission Statement, GovPros is able to offer a more white-glove, customizable offering that is tailored for collection success in your stewardship.

Problem: Many other companies are still using older Magstripe technology because that’s how their systems were written many years ago.

Solution: GovPros is built on a newer foundation, and only utilizes the latest EMV chip technology as called for by the Card Brands. In addition, we tokenize all web and in-office transactions before transfer to the payment processor.

Benefit: Partner with GovPros in your stewardship and enjoy the most secure payment processing platform.

Problem: Many reporting solutions on the market are either overly complex, or simply don’t contain enough helpful data (such as searchable payment notes and customer names).

Solution: OnePlatform’s automated reporting is delivered right to your inbox daily, in either .pdf format, Excel, or both. Decide what transactional data does and does not appear on your Reports. Further, receive separate reports for each agent/clerk, or receive reports for the Department(s) as a whole with cloud access to custom dates and date ranges, 24/7.

Benefit: Experience accuracy and transparency in your Reporting like never before!

Problem: Historically, Payment Integrations take forever. Let’s be honest, they can also be costly and cumbersome for all parties involved.

Solution: GovPros provides powerful, flexible integration solutions that are ready to go such as Get/Post, Webhook, SFTP file transfer, as well as API functionality. To be honest, it’s always our pleasure connecting our Dev Team and your IT Department!

Benefit: Take advantage of Integration Technology that’s already built for the future.

Problem: Complicating your deposit funding research, an eCheck transaction may debit back out as a Return; the returned amount oftentimes will wash out against an incoming Card deposit.

Solution: GovPros separates out Credit Cards and eChecks in Reporting, in Funding, and in all Return activity for better transparency and simpler reconciliation.

Benefit: Experience cleaner funding and more transparent deposits, the way it should be!

Problem: Most payment solutions end up on web pages that look little like the county or department’s website. This makes the constituent feel a little uneasy from a lack of cohesion in the final steps of their visit to your site.

Solution: We partner with your agency to provide solutions and web pages that deliver exceptional branding and cohesion. We make sure your payment pages enhance the look and feel of your website. In addition, we take the time to place your city, county, or state logo on the idle screen of all in-person pin pads.

Benefit: Sit back and let our experienced Marketing Department do the work.